New gen 2 Fuel impact faulty

Archived from the Tools In Action forum (Milwaukee). This thread is read-only.

KnarlyCarlMember since Jan 2016

Pulled the 2753 out of my truck yesterday morning, and it started giving me problems. Watch the video for what I mean. It eventually altogether died, and I will be sending it back for warranty.

Anyone know of this happening?

Chrisk, this is the one I bought from you, if you were wondering.

https://youtu.be/ErRWyIocM2g

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In the background you can see a repair ring for a toilet flange I was working on. I used my m12 to finish the screws the 2753 couldn’t.

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khariVMember since Dec 2014

It’s not defective. It just doesn’t want to work on a toilet flange. I think when Chrisk bought it, it was promised that it would only be working on wood along side lots of Festool green, perhaps building a deck some day, not toilet gunk.

That’s probably what happened.

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JimboS1iceMember since Sep 2015

Seems like a faulty trigger that’s a bummer

Jimbo

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comp56Member since Sep 2014

I trust you tried other batteries? otherwise something electronic is not co operating 

KatoMember since Jan 2014

Looks like a bad trigger to me, simple fix. If you’re adventurous try to find a replacement part and do it yourself. I’ve done plenty of triggers, they’re easy.

comp56Member since Sep 2014

Kato wrote:

1 minute ago, Kato said:

Looks like a bad trigger to me, simple fix. If you’re adventurous try to find a replacement part and do it yourself. I’ve done plenty of triggers, they’re easy.

I wouldn’t bother if the tool is this new, Milwaukee should look after anything needed to fix or replace….

KatoMember since Jan 2014

I would bother, because if it was a tool I needed I wouldn’t want to wait. Contact Milwaukee, box it up, send it out, wait for it to come back…I’m too impatient for that. Under warranty I understand, and I’d probably use the warranty, but when warranties run out your’re ducked. Most of the time I weigh the pros and cons of warranty versus self-repair, and typically it’s beneficial for me to just do it myself. If it’s a matter of getting parts, I use the warranty. If it’s something simple like a cold solder joint, loose wire, etc., I just do it myself. That’s just me though, I’m kinda silly in the head…

JimboS1iceMember since Sep 2015

Ugh I hate it when I’m ducked!!!

Jimbo

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comp56Member since Sep 2014

Kato wrote:

16 minutes ago, Kato said:

I would bother, because if it was a tool I needed I wouldn’t want to wait. Contact Milwaukee, box it up, send it out, wait for it to come back…I’m too impatient for that. Under warranty I understand, and I’d probably use the warranty, but when warranties run out your’re ducked. Most of the time I weigh the pros and cons of warranty versus self-repair, and typically it’s beneficial for me to just do it myself. If it’s a matter of getting parts, I use the warranty. If it’s something simple like a cold solder joint, loose wire, etc., I just do it myself. That’s just me though, I’m kinda silly in the head…

no you are 100% right about the waiting times, however if I was in a position and needed the tool that bad for a daily operation, I would purchase another one while I was waiting and when the repaired one comes back either fixed or replaced I would return it. Now is that a proper way well it is Milwaukee that is putting you out so ya should have got a good one to start with. Granted this I would do if tool is as new as the one in question. if it were 3 months or more old I’d consider another option. Never mess with a man’s bread and butter….well not this one anyway…lol

KnarlyCarlMember since Jan 2016

khariV wrote:

It’s not defective. It just doesn’t want to work on a toilet flange. I think when Chrisk bought it, it was promised that it would only be working on wood along side lots of Festool green, perhaps building a deck some day, not toilet gunk.

That’s probably what happened.

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Lol this is good! Nice man I’m crying now ?

I swapped batteries, and made sure this battery worked on my drill and sawzall.

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KnarlyCarlMember since Jan 2016

Kato wrote:

Looks like a bad trigger to me, simple fix. If you’re adventurous try to find a replacement part and do it yourself. I’ve done plenty of triggers, they’re easy.

Im adventurous on older things, but this will go back for warranty as planned, I’ve done it before, its painless and only takes a week til I get it back. I can use other drills to take its place while I wait, there’s about a dozen other drills at work I could bum off someone if I really needed to.

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LoganMember since Jun 2015

Looks like u need a new trigger from the Milwaukee stuff I’ve used its pretty common 

KnarlyCarlMember since Jan 2016

Logan p wrote:

47 minutes ago, Logan p said:

Looks like u need a new trigger from the Milwaukee stuff I’ve used its pretty common 

Huh, this is the first one I’ve encountered, and our company has dozens of Milwaukee power tools, only other occurrence was when one guy damaged his brushed M18 impact driver and it didn’t do variable speed, just full speed whenever he pulled the trigger. But that has happened to the DeWalt drills, too. They weren’t new, so no real surprise that it would malfunction at some point in time.

I’ve filled out the eservice warranty forms through Milwaukee website, if anyone is wondering, it’s super easy, obviously wish I didn’t have to do that to begin with, but it’s quick and convenient, and makes me appreciate Milwaukee better for it.

John GlasseyMember since Jan 2014

I agree with you there knarlycarl! Milwaukee has a good system on warrenty issues. 

JimboS1iceMember since Sep 2015

PROTOOLNUT wrote:

 

Yeah, he had his finger on the pu*** trigger, and she couldn’t take it [emoji14]

So much for self tapping mode

Jimbo

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KnarlyCarlMember since Jan 2016

JimboS1ice wrote:

So much for self tapping mode

Jimbo

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Lol!

yeah protool it sucks but i have had excellent experience with their warranty service, I’m not mad, it’s a mechanical item, never know

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ChrisKMember since Dec 2012

And I just found about this on chat. Carl, just give me a shout if there’s a problem. I will add that’s THREE brand new Milwaukees then that have needed warranty replacement. All brand new!!!! What the heck??????

ChrisKMember since Dec 2012

khariV wrote:

On March 5, 2016 at 8:21 AM, khariV said:

It’s not defective. It just doesn’t want to work on a toilet flange. I think when Chrisk bought it, it was promised that it would only be working on wood along side lots of Festool green, perhaps building a deck some day, not toilet gunk.

That’s probably what happened.

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Pah! It’s red. It doesn’t match green!!!

KnarlyCarlMember since Jan 2016

ChrisK wrote:

8 minutes ago, ChrisK said:

And I just found about this on chat. Carl, just give me a shout if there’s a problem. I will add that’s THREE brand new Milwaukees then that have needed warranty replacement. All brand new!!!! What the heck??????

Thanks chrisk, i’m not worried about it one bit, I just printed out the warranty shipping label, and it gets taken care of in a weeks time. 
I’m not sure what’s going on with the three you have experienced, this is the first major breakdown of any Milwaukee tools we have had, and we have A LOT of Milwaukee tools in the company, both corded and cordless. Real shame none the less.

 

ChrisKMember since Dec 2012

I will say the warranty that Milwaukee has is fantastic but the issues haven’t been lost on me. My brother is a plumber here in Nh and he switched from Dewalt to Milwaukee and had never had a problem with his Milwaukee tools. His fuels look like they’ve been flushed a few times! Me on the other hand, brand new tools right out of the package. 

Justin HernandezMember since Apr 2015

Looks like an electronic failure, I think it inhaled to much sewer gas..lol I hate rotted cast toilet flanges, I would rather rip out 10 pvc flanges than to do one cast flange repair. Guess which one I do the most?? CAST!!! 

Justin HernandezMember since Apr 2015

ChrisK wrote:

12 minutes ago, ChrisK said:

I will say the warranty that Milwaukee has is fantastic but the issues haven’t been lost on me. My brother is a plumber here in Nh and he switched from Dewalt to Milwaukee and had never had a problem with his Milwaukee tools. His fuels look like they’ve been flushed a few times! Me on the other hand, brand new tools right out of the package. 

That’s unfortunate Chris, these tool manufactures need to treat you better!! 

ChrisKMember since Dec 2012

Nah they were just fine and the warranty service was fantastic. Just kind of bummed to have had problems. Really bummed for carl though!

Justin HernandezMember since Apr 2015

ChrisK wrote:

16 minutes ago, ChrisK said:

Nah they were just fine and the warranty service was fantastic. Just kind of bummed to have had problems. Really bummed for carl though!

I hear you its like when you go to the grocery store to buy your favorite ice cream and there sold out :/

MillerzconstructionMember since Dec 2015

It has to be a bad connection or bad battery. Dang that sux man. How long you had it? I hope you don’t have much trouble gettin a new one. Let us know how the return goes. Or they might try fixing it and sending it back to you?

Millerz

JimboS1iceMember since Sep 2015

Well I haven’t had any issues with the drill I got from you Chris

Jimbo

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KnarlyCarlMember since Jan 2016

Millerzconstruction wrote:

It has to be a bad connection or bad battery. Dang that sux man. How long you had it? I hope you don’t have much trouble gettin a new one. Let us know how the return goes. Or they might try fixing it and sending it back to you?

Millerz

Hey Zach like I said several other places it’s quite painless, the warranty program, and I’ve had it for a month or two is all.

How you been haven’t seen you much around here, probably busy like the rest of us?

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KnarlyCarlMember since Jan 2016

Just a quick update on this, I received it back yesterday, the switch was deemed to be faulty, so it’s once again a tool in action!

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comp56Member since Sep 2014

sweet deal……wonder if they teach them in an actual factory……those technicians….

Justin HernandezMember since Apr 2015

That was fast!  Intermittent, they should have sad it broken no worky 

 

JimboS1iceMember since Sep 2015

Good to hear it’ll be back in action!

Jimbo

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You are the influencer. Post it to 4.4 million followers.

Hit record. We’ll handle the rest.

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