warranty registration question

Archived from the Tools In Action forum (Dewalt). This thread is read-only.

Turner85Member since Jun 2015

So why’s this happening. I registered all my cordless tools no problem for the extended warranty but my dws780 is only shown as the standard one year along with the stand

ChrisKMember since Dec 2012

Turner, that is a question for warranty. From what I have seen that machine is covered for 3 years.

Turner85Member since Jun 2015

ChrisK1970 wrote:

Turner, that is a question for warranty. From what I have seen that machine is covered for 3 years.

When I try the help page on the dewalt.ie website it keeps saying page cannot load. Anyone got a contact for dewalt Ireland or Europe
Kenneth DenmarkMember since Jun 2014

You only got 3 year on XR products, so not on the saw..

Turner85Member since Jun 2015

KWC wrote:

You only got 3 year on XR products, so not on the saw..

Shame, I automatically thought it would be across there whole range. Must check to see if other manufacturers are similar

William SMember since Jul 2015

KWC wrote:

You only got 3 year on XR products, so not on the saw..

 

I always thought all Dewalt products had a 3 year warranty. So my 380,391,581,etc etc only have a one year warranty?  The box says 3 year warranty,1 year free service and 90 day guarantee. As for batteries only the 4 and 5ah have 3 years warranty I believe but all tools have 3 from what I understand.

midogrumpyMember since Jan 2010

no batteries only have one year (even if they are part of XR range)

William SMember since Jul 2015

I think the 4 and 5 ah batteries have 3.

RickyMcGrathMember since Oct 2014

They all have a 3 year limited warranty in the states.

William SMember since Jul 2015

RickyMcGrath wrote:

They all have a 3 year limited warranty in the states.

 

Oh so other countries only get 1 year? That just doesn’t seem right to me but what do I know.

Gatorb888Member since Nov 2013

midogrumpy wrote:

no batteries only have one year (even if they are part of XR range)

 

In the US:

 

Batteries:

1.5 & 2.0 Ah batteries have a 2 year warranty

3.0, 4.0 & 5.0 batteries have a 3 year warranty

 

Tools: 

3 year warranty,1 year free service and 90 day guarantee

 

Exceptions:

SDS/Spline Hammers with Shocks have 2 years free service

 

KWC will have to speak to Europe warranties. 

RickyMcGrathMember since Oct 2014
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