Archived from the Tools In Action forum (Pub Talk). This thread is read-only.
Good Day Folks!
I finally was able to purchase a “decent” table saw (Grizzly G0771 10″ Hybrid Table Saw) to replace a piece of junk bench top one. Well, less than 2 weeks after it arrived, I get an email about a
recall, and in big bold letters “Stop using the saw immediately!” until we send out the replacement part. I called them today, and they stated they hope to have the replacement part shipped by the end of June.
-Steven
That sucks 🙁 It’s good that they are taking care of a safety problem, but not being able to use a brand new tool is horrible news. I would be kinda ticked actually 🙂
that is down right crap…..i would return it or make arrangements to do so……
That sucks to get your new saw and then be told to let it just sit there.
Sucks to hear that Steven what was wrong that they recalled it?
That’s gotta be super fustrating! I haven’t bought a ton from grizzly but their customer service has always seemed great when I have. Try a phone call or an email. Maybe you will be able to get your parts quicker
heard good things about their stuff, hope its a one off problem!
Bigmikez wrote:
Sucks to hear that Steven what was wrong that they recalled it?
The motor pulley on the saw has an over-sized bore –
“During saw operation, an improperly secured motor pulley and its machine key can come off the motor shaft and be thrown with great speed by the rotational force of the motor. If this happens, there is a small chance that the machine key can be ejected through the table opening and strike the operator or bystanders.”
-Steven
chewie17 wrote:
heard good things about their stuff, hope its a one off problem!
It seems to be, the other tools I have of theirs are great, I have had no issues.
-Steven
NERemodeling wrote:
That’s gotta be super fustrating! I haven’t bought a ton from grizzly but their customer service has always seemed great when I have. Try a phone call or an email. Maybe you will be able to get your parts quicker
I called them after I got the notice, they said they waiting for the parts to come in, the ones they have in stock were also defective. I might add, their customer support is awesome, very friendly and knowledgable.
-Steven