Archived from the Tools In Action forum (Dewalt). This thread is read-only.
I just received this drill through amazon today and the chuck has a descent amount of wobble. Has anyone else had this issue? With a 3″ bit the tip of the bit will move about 1/8″. That seems like a lot to me.
The chuck actually wobbles? or the bit inside the chuck? We have test quite a few and use them daily. No issues in fact DeWALT is one of the best chucks out there.
Yes the chuck and the bit wobble. I actually noticed it before I even put a bit in. I’ve also used many dewalt drills and have never seen one like this. What do you think would be easier, dealing with amazon returns or contacting dewalt.
If its less than 30 days I would go to Amazon returns. Dewalt has service centers also but may take longer. Sounds like you just have a defective unit.
Are you sure you’re not just talking about the play in the spindle? All hammer drills have a slight give if you grab onto it and move it side to side, that’s for the hammer action. I have two DCD985’s and several Makitas all the hammer drills and even the impact drivers have a slight give in the shaft. Once centripetal force begins however, it dissipates with speed.
No. it was a defect. I received a replacement from amazon a few days ago and there was zero wobble. I’m guessing it was one in a million because I’ve used a dozen dewalt 18 and 20v hammer drills and none of them were nearly this bad.
Every company has a defective unit every now and then, for whatever reason, and no one is totally immune. I have a cousin who bought a brand new BMW M3 a few years ago and the engine threw a rod within the first year. Even though it was covered under warranty, he still had to wait a month or more for them to replace the engine! That’s approximately a 70k dollar car from one of the premiere car manufacturers in the world. I have had one defective Dewalt drill over the years. It was model #925, which wasn’t around very long, but just like yours it was promptly replaced with little inconvenience. Can you imagine paying 70k for a new car then having to wait a month for a new engine?