Archived from the Tools In Action forum (Dewalt). This thread is read-only.
I have an 18v 1/23″Hammer/drill, 18v Recip saw, 18v circular saw that are fairly old. When the batteries went bad, I bought two new 18V Li-Ion batteries and a third with charger with a new 1/4″ impact driver.
I loved them! light, long running etc. Then, two of them no longer will take a charge! One died in about 6 months and maybe 10-15 charges, the second about 3-4 months later.
Is this something that is common? Fixable?
I’m thinking of going to Ridgid, just for the lifetime warranty. Three batteries at 120 bucks each and less than a year is not something I care to repeat.
Exchange them. You have 2 years bumper to bumper.
FYI- beware the fine print with Rigid.
I didn’t keep receipts and the nearest service center says ‘too bad’.
They only require a proof of purchase if the date code stamped on the tool/battery is beyond the stated warranty for that particular product. What is the date code number stamped on the battery?