Archived from the Tools In Action forum (Dewalt). This thread is read-only.
I was recently given a slightly used 20 volt max compact drill/driver. Today I noticed when I pull the trigger all the way and then slowly let off it sounds like the brake is trying to engage. It jerks and pops loudly until I let off all the way. This only happens in 2nd gear. Is this normal? What should I do if not?
They have 3 year warranty, if it was not abused. 20v Max has not been out that long. Take it to a factory service center. They will warranty fix it by using the date stamp on tool. No receipt necessary.