5.0 dead 😭 | Tools In Action

Archived from the Tools In Action forum (Dewalt). This thread is read-only.

ChrisKMember since Dec 2012Jan 13, 2019 6:20 PM CT

Well, one of my 5.0s pooped the bed today. I’ll call in for warranty information, the battery is dated 2016. I will keep you all posted but I had a flexvolt go last year and they were awesome about replacing it. It’ll be interesting to see if they replace it.

JimboS1iceMember since Sep 2015Jan 13, 2019 7:11 PM CT

That’s a bummer, should get replaced depending on production date but we’re early enough in the year for the 3 year on the battery

Sent from my iPhone using Tapatalk

BiggieMember since Oct 2016Jan 14, 2019 5:16 PM CT

I had a 5.0 go this fall with a build date 2016 36-47 1-1. I sent it in to a factory service center beginning of November 2018 and got a new one back 2 weeks later no questions asked. And no it didn’t look like new.

Beard ManMember since Jan 2019Jan 15, 2019 1:56 AM CT

Outstanding DeWALT customer service!

Framer joeMember since Nov 2016Jan 20, 2019 12:31 PM CT

@Biggie…love seeing shit used 👍

builditguyMember since Mar 2016Jan 21, 2019 11:33 AM CT

Only had 2 batteries go bad in the last 4 years. One, I dropped in the lake. It was only underwater for about 10 to 15 seconds, but that was enough. Can’t really say it was a battery problem.

The other, a 5ah, just stopped taking a charge.

We have about 10 batteries in each truck, so 1 battery in 4 years is pretty good.