Drill glitches

I’ve had a rough month with my 2704 hammer drill. So after my first drill was sent in twice for service it still wasn’t fixed. I just purchased a new drill and today it just goes unresponsive. Fully charged battery taking it off and on and nothing it’s dead. Tried this for a few minutes and got no response.  My old drill would do this but removing the battery would always correct it.  But I come back to the drill at the end of the day and all of a sudden it works fine now. I found this bizarre until I started looking up reviews to find other people having the same issues but I never hear about it on this forum. Is this a glitch or is this common, any opinions? It’s a brand new drill, no dust, no water.

Very werid probably electronic components causing this issue idk though dod u contact wilwaukee 

It’s quite strange, sorry you’re having so much trouble, and not just because it’s milwaukee.

I have the 2604, 2704, and the 2706 drills and all three haven’t had a single issue. I also have their impact counterparts, and only had an issue with the 2753 impact, but that was just because ChrisK had it before me LOL … nah, it was a bad trigger, I sent it in through eservice and they took care of it for me…

Wish I could help you more on the technical side, but I don’t have any issues like that to share my experience with

Sounds like you just drew a lemon. I’ve got the 2704 (and a lot of other Milwaukee cordless tools) and have never had a single issue.  

I’d return it because you just bought it.

Are the battery lights flashing? It could have triggered it’s overload protection, sometimes my M12 tools will do this if I start to squeeze the trigger and let off. Next time remove the battery then replace and retry. If that doesn’t work remove the battery and squeeze the trigger then reapply the battery. Let us know the results please…I’d still return it instead of messing with an intermittent fault.

I’m with Conductor562, I have quite a few Milwaukee drills and despite the chrisk drill curse knock on wood, my 2704 has had zero issues, even dodged the chuck wobble issue lol


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JimboS1ice wrote:

34 minutes ago, JimboS1ice said:

I’m with Conductor562, I have quite a few Milwaukee drills and despite the chrisk drill curse knock on wood, my 2704 has had zero issues, even dodged the chuck wobble issue lol


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I’ll third that have had and still have a few Milwaukee drills with zero issues running true

AnonymousJoe wrote:

21 hours ago, AnonymousJoe said:

I’ve had a rough month with my 2704 hammer drill. So after my first drill was sent in twice for service it still wasn’t fixed. I just purchased a new drill and today it just goes unresponsive. Fully charged battery taking it off and on and nothing it’s dead. Tried this for a few minutes and got no response.  My old drill would do this but removing the battery would always correct it.  But I come back to the drill at the end of the day and all of a sudden it works fine now. I found this bizarre until I started looking up reviews to find other people having the same issues but I never hear about it on this forum. Is this a glitch or is this common, any opinions? It’s a brand new drill, no dust, no water.

Get a Dewalt.

😀

I wonder if it might be something with the electronics on your battery. The only Milwaukee issues I have had was a bad nail gun which was a common problem they launched those a little too early, and one back M12 pack. Never had any trouble with drills or impacts. I do baby my tools though.

I’ve never had a problem with any of my batteries or other tools. But 2 of my drills now and my co-workers drill seems like more than coincidence. And after reading reviews online it’s kinda confirmed it for me.  My co-workers drill was also brand new and the rpm’s would just drop and go erratic in hammer mode. Either way last year I jumped ship to Milwaukee so I’m pretty heavily invested now with all 1 year old tools so I’ll order a 3rd drill now and keep my fingers crossed.  I was tempted to dust off my old dewalt tools after this but most of them are brushed and I only had 3.0 batteries vs all my Milwaukee brushless tools and 5.0 batteries. I’d almost have to reinvest into dewalt to make the switch back comparable at this point.

It would be interesting to look at the build dates to see if a certain batch was bad or what.

Anyways I can’t log in but I would Shoot Steve Richmond the President of Milwaukee an Email stating your disappointment in the quality of the tools. https://www.linkedin.com/in/steven-richman-b339723

AnonymousJoe wrote:

15 minutes ago, AnonymousJoe said:

I’ve never had a problem with any of my batteries or other tools. But 2 of my drills now and my co-workers drill seems like more than coincidence. And after reading reviews online it’s kinda confirmed it for me.  My co-workers drill was also brand new and the rpm’s would just drop and go erratic in hammer mode. Either way last year I jumped ship to Milwaukee so I’m pretty heavily invested now with all 1 year old tools so I’ll order a 3rd drill now and keep my fingers crossed.  I was tempted to dust off my old dewalt tools after this but most of them are brushed and I only had 3.0 batteries vs all my Milwaukee brushless tools and 5.0 batteries. I’d almost have to reinvest into dewalt to make the switch back comparable at this point.

I was just mentally thinking on if anything besides the drills could be the problem. Something is up with Milwaukee and the recent quality though. More people here have been having problems than ever the past 6 months to a year.

Just to let you know @AnonymousJoe A Milwaukee product manager wants to get into contact with you about your issues. I also sent a PM for some information I can send to Dan to get you in contact with Milwaukee

I got your message thanks for all the help!

Well got a call from Milwaukee today from their drill department. They are overnighting a new drill to me and I’m assuming it’s in the air now all the way to Cleveland! I’m going to be sending my old drill to them so they can look at it and figure why it’s acting the way it is. The new drill I bought that was acting up is going to be returned because I already purchased a 3rd drill. It’s a lot going on but hopefully I’ll end up with a drill that’ll last atleast until a gen 3 comes out! Thanks to TIA for going to bat for me and thanks Mayela from Milwaukee for the help! ?

That’s a great ending to an unfortunate story. Kudos to Milwaukee for making things right. 

Great at community we have here for sure!

Nice man very good that milwaukee is sending u a drill for all your troubles 🙂 

I know there’s a lot of stories with Milwaukee issues here and there but they always fix the problem just like to see the tighten up quality control, but anything massed produced is bound to have issues


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Just had this happen with my one key drill. Bluetooth light would go on and all other controls were unresponsive. I decided to spin the fan a bit with a screwdriver and it started working again.

 I’d like to see Ave take one of these apart

AnonymousJoe wrote:

16 hours ago, AnonymousJoe said:

 I’d like to see Ave take one of these apart

That would be pretty interesting ??

Well the new drill they sent me went unresponsive today. That’s the third one now wtf

AnonymousJoe wrote:

Well the new drill they sent me went unresponsive today. That’s the third one now wtf

AnonymousJoe wrote:

Well the new drill they sent me went unresponsive today. That’s the third one now wtf

I don’t think it’s that unlikely when u read reviews and hear about other people having the same issue. Battery was fine, full charge, I have 5 batteries in rotation and none of my other tools have ever acted like this

I’m over it, I love all my Milwaukee tools and tool boxes now too I’m just tired of talking about this drill

Sooo….. was recently drilling some tapcons and the bit got stuck in the chuck . No biggie it happens, a lot of elbow grease and got it out but something felt off. I noticed the chuck now has a lot of up/down play like something came loose inside so I’ll be sending it in for service. Now back to the point of this thread- I decided to buy a back-up drill while that one is out, same 2704. Opened the box, put a battery in it and nothing. Switch between drill/ hammer modes and still nothing. Put in reverse and it works fine. Then I put it back in forward and get nothing again. Squeeze the trigger a handful of times and it starts up I hear an awful clank and grinding noise and it stops again. My luck is kinda funny at this point lol so I just thought I’d update this thread

Check the screw inside the chuck, it might be loose.

That…..is insane…. how do you get all this bad luck lol you broke a mirror last year didn’t you, well you got 6 more years before it wears off ha

AnonymousJoe wrote:

Sooo….. was recently drilling some tapcons and the bit got stuck in the chuck . No biggie it happens, a lot of elbow grease and got it out but something felt off. I noticed the chuck now has a lot of up/down play like something came loose inside so I’ll be sending it in for service. Now back to the point of this thread- I decided to buy a back-up drill while that one is out, same 2704. Opened the box, put a battery in it and nothing. Switch between drill/ hammer modes and still nothing. Put in reverse and it works fine. Then I put it back in forward and get nothing again. Squeeze the trigger a handful of times and it starts up I hear an awful clank and grinding noise and it stops again. My luck is kinda funny at this point lol so I just thought I’d update this thread

AnonymousJoe wrote:

15 hours ago, AnonymousJoe said:

Sooo….. was recently drilling some tapcons and the bit got stuck in the chuck . No biggie it happens, a lot of elbow grease and got it out but something felt off. I noticed the chuck now has a lot of up/down play like something came loose inside so I’ll be sending it in for service. Now back to the point of this thread- I decided to buy a back-up drill while that one is out, same 2704. Opened the box, put a battery in it and nothing. Switch between drill/ hammer modes and still nothing. Put in reverse and it works fine. Then I put it back in forward and get nothing again. Squeeze the trigger a handful of times and it starts up I hear an awful clank and grinding noise and it stops again. My luck is kinda funny at this point lol so I just thought I’d update this thread

Wow man. I have a customer that is like that with Sharp TVs, I’ve been to his place more times than I can remember, at least four main boards, three different replacement TVs. He owns one TV and it’s all been under Sharp warranty.

JimboS1ice wrote:

14 hours ago, JimboS1ice said:

Wish the Milwaukee came with a rohm chuck


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In my opinion the Jacobs on the Fuel really is a POS by comparison but if you don’t use the Rohms very often the Jacobs is mostly fine. 

AnonymousJoe wrote:

On 12/2/2016 at 3:02 PM, AnonymousJoe said:

I’ve had a rough month with my 2704 hammer drill. So after my first drill was sent in twice for service it still wasn’t fixed. I just purchased a new drill and today it just goes unresponsive. Fully charged battery taking it off and on and nothing it’s dead. Tried this for a few minutes and got no response.  My old drill would do this but removing the battery would always correct it.  But I come back to the drill at the end of the day and all of a sudden it works fine now. I found this bizarre until I started looking up reviews to find other people having the same issues but I never hear about it on this forum. Is this a glitch or is this common, any opinions? It’s a brand new drill, no dust, no water.

You are a loyal user if you keep buying the same drill after all the failures. 

AnonymousJoe wrote:

On 12/2/2016 at 3:02 PM, AnonymousJoe said:

I’ve had a rough month with my 2704 hammer drill. So after my first drill was sent in twice for service it still wasn’t fixed. I just purchased a new drill and today it just goes unresponsive. Fully charged battery taking it off and on and nothing it’s dead. Tried this for a few minutes and got no response.  My old drill would do this but removing the battery would always correct it.  But I come back to the drill at the end of the day and all of a sudden it works fine now. I found this bizarre until I started looking up reviews to find other people having the same issues but I never hear about it on this forum. Is this a glitch or is this common, any opinions? It’s a brand new drill, no dust, no water.

You are a loyal user if you keep buying the same drill after all the failures. 

Nordraw wrote:

58 minutes ago, Nordraw said:

You are a loyal user if you keep buying the same drill after all the failures. 

I know I just don’t want to get in another battery platform. All my other milwaukee tools are great and problem free so I just don’t get it. Hopefully Milwaukee won’t make me wait years before they update this drill

Update what, the 2704? That thing is what, a year and a half old? Probably only halfway through its life before the 2804 replaces it lol. 

I know just wishful thinking! I want their new 3 speed drill now! Lol

Lol! Careful what you wish for, @JimboS1ice will never forgive Big Red if they put the SBD style 3-speed slush box in their premium drill 😆

Bremon wrote:

Lol! Careful what you wish for, [mention=51951]JimboS1ice[/mention] will never forgive Big Red if they put the SBD style 3-speed slush box in their premium drill 😆

possibly part of the same shipment and maybe the shipment was defective?