Archived from the Tools In Action forum (Milwaukee). This thread is read-only.
It cant just be me.. all my Milwaukee stuff has failed me in just a few months…. 4 drills in 4 month dead..and multiple other tools..(cordless) see pic..
I never had this problem with Dewalt or Makita.. looks like about $2000.00 in the trash.. (they don’t cover normal wear and tear) how is that legal…
ripped off
(there were more tools than in picture but I already tossed them in the trash..)
I’m positive if you send them all to me I can probably fix them. If not, then you won’t have to worry about disposing of them, I’ll do it for you…
Did you warranty the broken ones? I can also trash that 2763 if you would like me to. Most of those are old brushed models. How long have they lasted?
I’m kinda with u this one. In the last year I watched a handful of drills get smoked, including my own now, sawzall, grinder…all fuel tools.
i always felt that dewalt tools kinda felt cheap when using them but they are still going strong. I switched over to Milwaukee this and starting to get nervous now after everything I’ve seen
I never killed a Milwaukee tool yet. I did have one battery go bad though. I would clean them up a little and send them in Milwaukee service usually covers most broken tools. They will cover the shipping both ways.If not contact them over social media that usually gets problems resolved.
Another willing to take the broken ones off your hands. I’ve never had an issue with Milwaukee power tools.
I sent two back and they wanted $120.00 each to fix. said they were not covered under warranty. They failed from normal wear and tear.. those drills were only 1 month old.. I was so pissed.. that I went to Home Depot and bought another set and changed the insides, then returned the ones I bough the next day..but the drill with the new parts failed a few months later..I’m not using them that hard.. the worst I used them for was I dry walling a bathroom .. those drills were not fuel models.. so I then bought the combo Fuel models.. thinking that was my problem.. but they soon failed too…
even if they fix them what good is a drill that last only a few months? not worth the postage…
So I gave up on Milwaukee.. realized I had to get another manufacture.. decided to get Makita..the one Makita I got has lasted longer than all 6 of the Milwaukee’s put together..thats no bull..I can take photos of my receipts if anyone has any doubt..
Try this if you haven’t already:
https://www.milwaukeetool.com/eservice
I don’t get it, I sent in a light that was clearly well used, the switch had failed, they sent me back a brand new light, and I didn’t pay a dime. The switch was definitely an improved version I could tell
BMack37 wrote:
31 minutes ago, BMack37 said:Another willing to take the broken ones off your hands. I’ve never had an issue with Milwaukee power tools.
Ditto here.
I’ll take the jigsaw off of your hands and take my chances with eService if you’re really going to toss them.
I’ve worked with a guy who had similar issues where he bought his 2nd gen fuel kit and has had the impact warrantied twice now for the same problem, and then replaced and then the replacement worked with no problems and the drill needs to go in for warranty for the second time. They seem to have some flukes in their line more frequently than other brands ( TIA radio fight ) but they are generally pretty good about replacing them.
the jig saw is one that still works..but for obvious reasons I don’t trust it.
yes, I read about the switch problem but don’t think that was what killed mine.. I think they just got hot. and fried..
I was surprised they denied it too though.. very surprised.. but like I said, even if they did fix them.. I cant take a drill on the job I cant trust..what good is a drill that’s last just a month or two..don’t have time to deal with it..
the drill are good for someone who rarely uses them that’s it….I know what they can take and its not much.. my old Milwaukee stuff was great..
I just need a drill I don’t have to send back . one that just works like advertised..which I found ..
my goal here is to just warn people that these Milwaukee’s are not what they used to be..
your getting a black n Decker quality drill at a Dewalt price..
Just curious what application you’re using your drills for when they burn up. Maybe we’ve just been lucky but we switched over to milwaukee 3 years ago and have crews beating the crap out of them daily (not their tools, don’t care) and haven’t had any major issues to speak of.
From what I know about milwaukee tools is that Drywall or any kind of dust/ Debris Kills the motor as its not shielded.
Me and several co-workers have killed several sawzalls and other tools because we use them extensively on drywall. We’ve recently converted to dewalt as their insides are podded and or shielded completely. I Like milwaukee as I have a sizeable amount invested but I don’t use any of my stuff near drywall nor am I investing any more money. Sorry Team red but I’ve had enough, though milwaukee has apologized profusely and corrected the problem(s) can’t afford to wait for stuff to come back from warranty
I use them for handyman stuff mostly.. drywall jobs maybe 2 a month..they do get dusty, but I blow them out after ever drywall job..
I think its just heat because they get hot,, really fast.. sometimes I can hardly put my had over the motor it gets so hot.. I notice my new Makita doesn’t do that..I wished the Milwaukee still worked,,, I would do a comparison on temps with my thermal camera..
Im not easy on tools .. but I never had this problem before.,.I still have my old dewalt that still works… I used for 5 years plus..thats just one drill.. I had 6 Milwaukee’s…
I’m not pushing Makita or dewalt..or any manufacture.. just warning about Milwaukee.. Milwaukee does a great job of design and advertisement and they work great..but they did not last with me..but a few month.. (and a great job of hiding that they are a chinesse company made in china)..(Milwaukee, china ) sounds a little strange..like a chop stick company called Texas..
I read someone claiming the Home Depot Milwaukee cordless drills were .. not as good as the ones you get elsewhere..anyone read anything about that? or is that BS?
Biggie,, those must be a better quality for some reason..i don’t see how they could ..very odd..
I would like to add.. I find it very dirty that Lowes doesn’t carry Makita and or Milwaukee .. too much competition may lower the price..gotta hand it to Dewalt though.. both stores sell.. Dewalt ..
makes me think I should have gone with Dewalt but too late..and im happy with Makita..
rought wrote:
1 hour ago, rought said:I use them for handyman stuff mostly.. drywall jobs maybe 2 a month..they do get dusty, but I blow them out after ever drywall job..
I think its just heat because they get hot,, really fast.. sometimes I can hardly put my had over the motor it gets so hot.. I notice my new Makita doesn’t do that..I wished the Milwaukee still worked,,, I would do a comparison on temps with my thermal camera..
Im not easy on tools .. but I never had this problem before.,.I still have my old dewalt that still works… I used for 5 years plus..thats just one drill.. I had 6 Milwaukee’s…
I’m not pushing Makita or dewalt..or any manufacture.. just warning about Milwaukee.. Milwaukee does a great job of design and advertisement and they work great..but they did not last with me..but a few month.. (and a great job of hiding that they are a chinesse company made in china)..(Milwaukee, china ) sounds a little strange..like a chop stick company called Texas..
I read someone claiming the Home Depot Milwaukee cordless drills were .. not as good as the ones you get elsewhere..anyone read anything about that? or is that BS?
Biggie,, those must be a better quality for some reason..i don’t see how they could ..very odd..
If you compare Milwaukee tools part # on the HD website vs the Milwaukee, a lot of times they are slightly different.
There is a Milwaukee factory store near me and I asked that very question and they said the home depot tools are all plastic and different quality. They wont even service the home depot tools there because the parts are soo different.
I had all makita tools doing washroom renos for a a few years a couple years ago and they did not hold up. I switched out all my makita tools and bought all new Milwaukee. I hope you dont regret your decision. Makita is nice, but I dont think they stand up to Milwaukee stuff IMO. Ive kept all my makita stuff for my home stuff and Milwaukee is all in my service van.
Just my 0.2$
too bad we couldn’t just trade….lol.
what you say makes sense because there is no way Milwaukee could keep Its fan base with the tools I have..
that’s is kind of screwed though.. do they see home depot customers as armatures . that alone makes me not like Milwaukee..
as far as Makita.. I can see a huge difference in quality. but these tools change so fast year by year..its hard keeping up with.
I agree the Makita with the white on them were not as good..from what I remember. beforethat they were horrable.. but they did start the whole cordless thing.
but like I said I have put my one Makita through the same treatment that my Milwakees (dead) went through all 6 of them combined..that sais a lot.. I feel I don’t have to take 4 drills to a job because I don’t trust them not to break.
plumbfitter wrote:
56 minutes ago, plumbfitter said:If you compare Milwaukee tools part # on the HD website vs the Milwaukee, a lot of times they are slightly different.
There is a Milwaukee factory store near me and I asked that very question and they said the home depot tools are all plastic and different quality. They wont even service the home depot tools there because the parts are soo different.
I had all makita tools doing washroom renos for a a few years a couple years ago and they did not hold up. I switched out all my makita tools and bought all new Milwaukee. I hope you dont regret your decision. Makita is nice, but I dont think they stand up to Milwaukee stuff IMO. Ive kept all my makita stuff for my home stuff and Milwaukee is all in my service van.
Just my 0.2$
hmm that is strange, I have seen some kits that HD sell that may have different numbers (special buys with different battery configurations) but when you open up the kit and check the tool itself it is the exact number as Milwaukee, I don’t think Milwaukee makes tools for HD specific I think buddy told you that to increase sales from him and not HD….
plumbfitter wrote:
59 minutes ago, plumbfitter said:If you compare Milwaukee tools part # on the HD website vs the Milwaukee, a lot of times they are slightly different.
There is a Milwaukee factory store near me and I asked that very question and they said the home depot tools are all plastic and different quality. They wont even service the home depot tools there because the parts are soo different.
I had all makita tools doing washroom renos for a a few years a couple years ago and they did not hold up. I switched out all my makita tools and bought all new Milwaukee. I hope you dont regret your decision. Makita is nice, but I dont think they stand up to Milwaukee stuff IMO. Ive kept all my makita stuff for my home stuff and Milwaukee is all in my service van.
Just my 0.2$
While I have no reason whatsoever to doubt what you’re saying, I’ve never run across this sort of difference in any of the tools that I’ve seen in my local Milwaukee “everything for sale” store. Do you happen to know which tools were different models / parts between the two? Now I want to go and check them out to compare next time I’ve got a free lunch hour.
I have never seen it, I also have several Milwaukee tools from HD and Milwaukee direct and there is no difference….yes please list the tools that have different number please…..
First off, Home Depot would never agree to sell brand-knockoff tools because it would ultimately hurt the store. It’s not Walmart. The strange model numbers are concatenations for sale combos.
I have no doubt I could break every one of my (mostly makita) tools including batteries in a single day of good misuse, but I like them so I avoid that. Could be the drywall dust or maybe just terrible luck but that many tools failing sounds like jobsite conditions you don’t realize are causing a problem. It’s not even necessarily your fault. It could be something as simple as a solvent damaging the circuit board you have no idea about.
Finally, I’ve never heard of Milwaukee itself denying warranty claims. Authorized service centers are a scam, but Milwaukee itself stands behind the tools.
This thread reads like it was posted from bizarro world. Doesn’t reflect my experience with the brand in the slightest. My M18 Fuel will keep up with my Dewalt any day of the week, and each brand has small annoyances. I don’t know what you’re doing to these tools or why so many fail in such a short period of time. Maybe you’re extremely unlucky. Hopefully Makita treats you better.
You know Home Depot in house Ridgid brand is same company as Milwaukee. Highly doubt any funny stuff. I think it would cost them more to have look alike dual products.
Furthermore I have used service twice. Replaced a battery. And fixed a drill. Better service than festool. Now about one key…..
ya I agree there is no way Milwaukee sells Milwaukee tools and lets HD sell MillWWAkee tools that looks the same but are cheaper and are knock offs…….I’d put up my full collection of Milwaukee tools to someone that proves me wrong…..hmm or maybe just a Sawzall blade or 2….lol
rought wrote:
20 hours ago, rought said:I was so pissed.. that I went to Home Depot and bought another set and changed the insides, then returned the ones I bough the next day..but the drill with the new parts failed a few months later..I’m not using them that hard.. the worst I used them for was I dry walling a bathroom .. those drills were not fuel models.. so I then bought the combo Fuel models.. thinking that was my problem.. but they soon failed too
Wait… you disassembled both the old and new tools and swapped the innards to return the new tools with the worn out parts? Setting aside the moral and legal issues you can’t judge a tool completely accurately if you’re cracking them open and swapping things around. I’ve never had an issue with HD taking back anything within the 90 days including power tools, that failed and swapped them for new ones, never had it happen with a Milwaukee tool though.
I would have just cleaned up the tools and did a straight return or exchange. I’m not sure why this is an issue for you.
Im just going by what I was told by the employees at the Milwaukee factory store.
Im not preaching or anything. I get told something by someone who works for the company I believe it until it gets proven otherwise to me. Thats all. My coworker tried to bring a HD purchased sawzall there and they told them they would not repair it because the parts they put in the HD models are different than what they stock at the factory store.
Like I said, these arent personal experiences. But they did happen to people I know and trust.
I never buy power tools from home depot. Maybe its because of this topic, or maybe I just prefer to support my local tool shops.
I guess I derailed this thread a little and I apologise for that.
Hope the Makita stuff works out for you. But I do agree with some other posts, it sounds like its more of a jobsite atmosphere or being worked to hard. Its a little confusing because in your first post you said you baby them but later on you said you are very hard on tools.
One thing to mention that I do with ALL MY TOOLS, especially when cutting PVC trim which becomes a static holy mess all over, is at the end of the day I usually blast things with a blower. I hate dust and grunge building up on my tools but maybe that’s just me 😉
Repair place also a dealer. They often do not like to do warranty work on tools not bought from them
So I just did the e-service online and only took 5 minutes! I don’t have to send the whole kit back, only the drill. Man that was easy! Hopefully it gets back quick because I have to figure out what to do for a back up drill now
that’s good I would hope they don’t sell cheaper models for depot..I will take some apart and see what failed..start with the blower.
since I don’t care to send them back again and fight with Milwaukee..
I know its dusty its a blower.. im not going to clean it up for the picture.. I want to keep it real.
this is the part needed to fix on ebay..cant find in on Milwaukee’s site
http://www.ebay.com/itm/like/271931497500?lpid=82&chn=ps&ul_noapp=true
there was a comment about how hot Milwaukee tools get and I gotta agree. I’ve heard that from a few people and experienced it. even their brushless fuel drills seem to get much hotter than the dewalt drills I’ve used.
AnonymousJoe wrote:
6 minutes ago, AnonymousJoe said:there was a comment about how hot Milwaukee tools get and I gotta agree. I’ve heard that from a few people and experienced it. even their brushless fuel drills seem to get much hotter than the dewalt drills I’ve used.
yes my Makita does not get nearly as hot as the Milwaukee’s did..It used to really worry me and I would give it a break,, but it took forever to cool down. That is the main reason I had 4 drills …to let the hot ones cool down.. but didn’t matter.. still failed
plumbfitter wrote:
Im just going by what I was told by the employees at the Milwaukee factory store.
Im not preaching or anything. I get told something by someone who works for the company I believe it until it gets proven otherwise to me. Thats all. My coworker tried to bring a HD purchased sawzall there and they told them they would not repair it because the parts they put in the HD models are different than what they stock at the factory store.
Like I said, these arent personal experiences. But they did happen to people I know and trust.
I never buy power tools from home depot. Maybe its because of this topic, or maybe I just prefer to support my local tool shops.
I guess I derailed this thread a little and I apologise for that.
Hope the Makita stuff works out for you. But I do agree with some other posts, it sounds like its more of a jobsite atmosphere or being worked to hard. Its a little confusing because in your first post you said you baby them but later on you said you are very hard on tools.
I’ve heard some stories of drywall dust killing makitas as well
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I don’t know if it’s redlink or maybe that’s for the battery but I thought they had a feature that would stop the drill before it over heats?
AnonymousJoe wrote:
6 minutes ago, AnonymousJoe said:I don’t know if it’s redlink or maybe that’s for the battery but I thought they had a feature that would stop the drill before it over heats?
none of the drill ever stop ..unless it was the end..
The Fuel hammer drill gets hot yep. It’s undersized for the amount of power it has in my opinion. I would have more confidence in the big bad Makita or my 996, but I don’t push a standard drill hard enough to cook them. If I did I’d buy a bigger drill.
AnonymousJoe wrote:
43 minutes ago, AnonymousJoe said:there was a comment about how hot Milwaukee tools get and I gotta agree. I’ve heard that from a few people and experienced it. even their brushless fuel drills seem to get much hotter than the dewalt drills I’ve used.
Yeah, mine started leaking grease from the speed selector, like gray goopy grease after I had to use it for around 20 or so minutes. I started snooping around youtube and found this
at around 10:15 after he’s been drilling an obscene amount of holes with a bit that the drill isnt rated for its leaking grease.
It actually is rated to use those bits. It can do a 3″ hole saw (the Dewalt 996 will do a 4″), and while Dewalt says the 996 will only do a 1/2″ hammer bit Milwaukee says the 2704 will do 5/8″.
rought wrote:
1 hour ago, rought said:that’s good I would hope they don’t sell cheaper models for depot..I will take some apart and see what failed..start with the blower.
since I don’t care to send them back again and fight with Milwaukee..
I know its dusty its a blower.. im not going to clean it up for the picture.. I want to keep it real.
this is the part needed to fix on ebay..cant find in on Milwaukee’s site
http://www.ebay.com/itm/like/271931497500?lpid=82&chn=ps&ul_noapp=true
Yeah sorry dude, I worked as a repair tech at home depot for 4 years or so, If I was the tech and I opened your tools up and I saw all that, I would defintely say you killed it with the dust and I would jot down a reason code being customer neglect aka normal wear and tear. After opening up many many milwaukee tools they are not meant to deflect dust or have dust run through them, in fact No tool would survive the abuse you put that thing through I’m putting this to you straight man, As someone that’s seen this thousands of times taking shit apart and putting it back together, if you’re working with drywall every day, day in and day out you’re better off using a roto zip, or something similar, not to bust your balls but tool manufacturers just dont make shit last forever, you went through the tool’s intended life, to milwaukee, you got what you paid for.
Bremon wrote:
4 minutes ago, Bremon said:It actually is rated to use those bits. It can do a 3″ hole saw (the Dewalt 996 will do a 4″), and while Dewalt says the 996 will only do a 1/2″ hammer bit Milwaukee says the 2704 will do 5/8″.
Thanks I didn’t know that, I don’t ever use them for drilling masonry as we have rotohammers but yeah i should probably read the manuals more.
Bremon wrote:
I appreciate you posting the manual but I choose to believe my feelings and hearsay over factual evidence.
I feel it is more likely a billion dollar company made a mistake in the manual then the likelyhood a tool reviewer made a mistake.
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HiltiWpg wrote:
Just now, HiltiWpg said:
I appreciate you posting the manual but I choose to believe my feelings and hearsay over factual evidence.
I feel it is more likely a billion dollar company made a mistake in the manual then the likelyhood a tool reviewer made a mistake.
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I challenge you to fisticuffs Q(“Q)
I couldn’t resist.
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Well Milwaukee has good reason to keep the ratings low for hole saw diameter. Firstly for warranty claims obviously but secondly if you drill lots of big holes they have a nice Hole Hawg to sell you. I still think it’s crazy the big ass Hawg is only rated for 4″ holes and you need the even bigger Super Hawg for 6″. I think they are way conservative on those models though. My fuel 2 hammer drill worked fine for a 6.5″ hole but it did get hot and I wouldn’t make a habit of doing such big holes with a smallish drill.
HiltiWpg wrote:
16 minutes ago, HiltiWpg said:
I appreciate you posting the manual but I choose to believe my feelings and hearsay over factual evidence.
I feel it is more likely a billion dollar company made a mistake in the manual then the likelyhood a tool reviewer made a mistake.
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I hope that wasn’t directed at me from the surge thread 😛 I have seen mistakes in manuals from huge companies though which later had addendums and clarifications issued. I think my ryobi garage door had one…same parent company as Milwaukee in fact.
JerryNY wrote:
I hope that wasn’t directed at me from the surge thread [emoji14] I have seen mistakes in manuals from huge companies though which later had addendums and clarifications issued. I think my ryobi garage door had one…same parent company as Milwaukee in fact.
A little bit! Mostly science denier types who think Facebook memes are more credible than educated professionals!
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