Archived from the Tools In Action forum (Pub Talk). This thread is read-only.
I bought some metal loading ramps at Harbor Freight. All of the edges on the ramps were razor sharp, probably because the ramps were stamped and no effort was made to dull the sharp edges. Not surprisingly, I cut my hands while attempting to use the ramps. So, I boxed them up and put them in my garage.
Because the ramps were defective (sharp edges) and unusable, I tried to return them to Harbor Freight. The manager told me that it had been more than 90 days since I bought them and Harbor Freight would not give me an exchange, refund or store credit.
Harbor Freight sells highly defective products. I will never buy anything from them again and encourage others to do the same.
Gene S wrote:
On 12/2/2024 at 9:05 PM, Gene S said:I bought some metal loading ramps at Harbor Freight. All of the edges on the ramps were razor sharp, probably because the ramps were stamped and no effort was made to dull the sharp edges. Not surprisingly, I cut my hands while attempting to use the ramps. So, I boxed them up and put them in my garage.
Because the ramps were defective (sharp edges) and unusable, I tried to return them to Harbor Freight. The manager told me that it had been more than 90 days since I bought them and Harbor Freight would not give me an exchange, refund or store credit.
Harbor Freight sells highly defective products. I will never buy anything from them again and encourage others to do the same.
Sorry to hear about your experience, Gene. It’s frustrating when a product is defective and the return policy doesn’t offer much support. Unfortunately, some stores have strict return windows, but it’s disappointing that safety issues like sharp edges weren’t addressed.
The edges of stamped metal parts, like those ramps, will be sharp when the fabrication tool ages. The tool can only create so many parts before the tool wears, making parts with sharp edges.
It is possible to fix those sharp edges, either using a file or a sander. If the parts are steel, then the bare edges, after filing or sanding, should be painted to prevent rust.
I’ve used Harbor Freight to purchase many tools, especially tools that are required for a VERY specific job and won’t be used daily.
FYI, the weight of the complaint (even if valid) is lessened by the OP joining a forum only to disparage a vendor.