Archived from the Tools In Action forum (Dewalt). This thread is read-only.
Guy’s I have just received my ‘new’ dws780 from a well known supplier, it was 4 day’s late on delivery, on opening the box the saw was just sitting in it without any polystyrene packaging around it. The side handles, dust bag and clamp were stuffed under the saw and the mains plug left to flap around. There was cardboard around the saw housing but that was it.
Is this normal packaging from Dewalt as I think for an £800 saw it’s rather poor?
Thanks in advance
Craig
My experience is with US packaging, but I’d venture to say it was a return or repackage. My FlexVolt miter saw came with very sturdy Styrofoam inserts protecting it. I’d recommend contacting the supplier and/or DeWalt and taking pictures if needed. While it could very well be undamaged, for that price you don’t want to risk something being bent or broken.
fm2176
thanks for your reply, picture attached in case you have further comment,
Craig
DeWALT quality is not just reduced in packaging, also in tools themselves. And it is being reduced continuously!
Wow , that certainly does not look right at all. My miter saw 713 packed with styrofoam and cardboard. I’d write the seller for sure . Good luck