Archived from the Tools In Action forum (Automotive). This thread is read-only.
I have recently bought a brand new DCF899 impact wrench but upon taking it out of the box it seems very loose inside the tool like there’s a lot of movement when moved forward and backwards.
There’s not as much movement when I hold the square drive. Obviously it moves when in operation but to me it doesn’t feel right.
Welcome to the forum.
Why not call DeWALT and ask customer service?
Why not examine a store display model, such as at Lowes, to determine if that characteristic exists on the floor sample.
wingless wrote:
5 minutes ago, wingless said:Welcome to the forum.
Why not call DeWALT and ask customer service?
Why not examine a store display model, such as at Lowes, to determine if that characteristic exists on the floor sample.
Thank you for replying.
I’m from the UK and I cant check without buying another one. I’ve used a cheap electric one before and there was no play in that. I was thinking of either sending it back or checking with customer service but want to check if other people have the same problem.