Archived from the Tools In Action forum (Automotive). This thread is read-only.
Kind of a funny story (but not to me!) I needed to do a front brake job on my old 95 Dodge Ram 2500 diesel. There aren’t many auto parts stores near me, so having an Amazon Prime account, I thought I’d give it a try.
I ordered 2 front rotors, pad set, 2 front wheel bearings and a few more things I needed for the job. Everything was in stock — all of it ordered under Prime — free two day shipping when it ships (kind a a “gotcha” because while it’s still free shipping, the two days only start when Amazon or the seller decide to ship it.)
So, I start seeing “your xxx has shipped” appearing on my account and emails. Then I noticed they only shipped one rotor! So I checked that rotor part and it still showed in stock on Amazon. Okay, time for a chat with Amazon. See attachment amazon1.pdf (sorry it’s rather long.)
I received the one rotor about an hour later, so I put in a return on it and cancelled the other rotor. I ordered two more (different brand) rotors and I’m due to get them Friday, so OK, I’m a little less pissed-off. But guess what? I checked the status of the wheel bearing, and they only shipped one — the other being “delayed”, even though it still shows it’s in stock!
I cancelled my Prime and Kindle Unlimited.
Anyone know of a good online auto parts store?
amazon1.pdf
I don’t know about now, but I used to always hear good things about Rock Auto. Also, the major chains usually have good discounts on online orders. I’ve gotten to the point where I order online for in-store pickup, since they seem to reward such actions with 15%-25% discounts (not to mention the lines often suck in-store).
When I rebuilt my Jeep, many of my parts were purchased from Rock Auto. I was very satisfied w/ the varied parts selection, from economy to highest-end parts, on their web site.
Many of the parts that I needed were specific old Mopar / Jeep parts. I found many of those on eBay and on Mopar mega websites.
In a time pinch, when additional specific Mopar parts requirements were identified during assembly, I also used the local Jeep dealership parts department.
The local parts departments were also used, as-required.