Archived from the Tools In Action forum (Outdoor Power Equipment). This thread is read-only.
Just a quick story about EGO. I have the EGO string trimmer, hedge trimmer and the Blower. The string trimmer is their first gen model that is 12 inch and brushed. I have had it about 2 years now. I starting having trouble with the string advance as of late and it never really worked great to tell the truth. Last week I decided to call the help line about this problem. After telling my story the the service guy (Daniel) he talked to his supervisor and they decided to send me a brand new upgraded model one that is brushless. I got this in the mail yesterday less than a week from the call I made! This is what I call great customer service to say the least. If you are looking for outdoor yard tools EGO is the way to go. Thanks again EGO and to Dan and Eric for turning me on to this company.
That’s awesome to hear dude!! And Ego if your looking at our forum great job guys!!