Before we start, I want to let you know we did get paid to write about this app. We get a lot of companies who ask us to pay us to write about a product or something else. I have to say we turn down a majority of companies who want to pay us to write an article for two reasons. First, most of the time the product is junk and secondly we feel there is a conflict of interest. However when we were approached to introduce the Home Depot Pro app, it was an app I was already using, so I figured why not? Before we get going I also want you to know that I really do like this app, but there is room for improvement, so don’t think this article is all about saying how great something is since we got paid.
When Home Depot set out to create an app, they didn’t just have a couple people sitting behind a desk making all the decisions. Home Depot actually went out and spoke with different contractors to get their opinions. After going around and talking with different pro’s, they found out that 93% of general contractors and 87% of subcontractors use some sort of mobile device at job sites. They also discovered 58.9% of construction professionals said mobility is important when considering IT solutions. So what did Home Depot create and how does it work?
First of all the app is very easy to use with a nice home screen. You can quickly see where your local store is located, create supply lists, do a quick order or quick search, access your Pro Xtra Account, see your purchase history and even see your local weather. At the top of the app, this is the feature I really like. I can scan a bar code, but better yet, I can say what I am looking for. The voice recognition is actually really good, better than my Siri.
The first main button, Stores, is where you can find your local store, which it pretty much does automatically. Than a user can click on their store and see the layout, store hours, contact the Pro desk via phone, fax or email. One cool feature is the direction button. When you click on get directions, it opens your map program and gives you directions without having to do anything. I know other programs I have used, I always had to type in where I want directions from. This app automatically takes your location and gets you there.
The list feature is nice, but it could be more robust. However it does work great. You can easily create different lists and share them which is cool. That way someone on the job can create a list and then send it to someone and have them pick up the items. If you don’t want to go that route, then you can order right over your phone through your local Home Depot and have it waiting for you to pick up. Overall the list feature is very cool, easy to use and practical.
The quick order and purchase history are both nice extra features of this app. You can see previous receipts, which is great because I always lose mine. Now I can just pull them up on the phone. With quick order, just enter your SKU # and you’re set to go. Another cool feature is the app also allows you to access Pro Xtra, which is Home Depot’s loyalty program for Pros.
While I really do like this app, there is also room for improvements. First, I would really like to see a conversion or calculator feature on the app. When I am trying to figure out materials that I need or something along that line, I would like to be able to do it from the app, instead of opening another app such as the calculator. Another item I would like to see added is in the “List” feature of the app. While I think it is great I can make different “Lists”, I would like to see sub lists. So I can have a list name as my client and then be able to create different lists for that client. Not a huge deal, but it would be nice. Another feature that would be nice is a master list. So if I travel to Home Depot, I can click on a button and see everything I need to buy for each job. Currently, the only way to do this is add it to a cart, then once it is bought, I have to edit the cart one item at a time. Another nice feature to include in the app would be a simple 3_D aerial view to measure and see local landscape. Currently you can do this through Home Depot and it’s an awesome feature, but would love to see it integrated with the app.
All in all it is the best app that any large retailer has brought to the market. Some minor changes would make this app more efficient, however for the first roll out they did a great job. Well I am assuming it is their first roll out. I have been using it for about a month before this article and can say this app can be really helpful. This app does a great job connecting the pro to Home Depot and makes life simpler, and who doesn’t want life to be simpler? You can now have less paperwork, easily find local stores and check their inventory, instead of having to guess. Also, how cool is it ordering right from the job site.
If you are interested in this app, the Pro App is available for free and can be downloaded on iOS and Android systems or by texting “PRO” to HDepot (433768).
The Home Depot partnered with bloggers such as me for their Pro Technology program. As part of this program, I received compensation for my time. They did not tell me what to purchase or what to say about any product mentioned in these posts. The Home Depot believes that consumers and bloggers are free to form their own opinions and share them in their own words. The Home Depot’s policies align with WOMMA Ethics Code, FTC guidelines and social media engagement recommendations